Design IQ, Inc. · Last updated October 21, 2026
This Acceptable Use Policy (this “Policy”) sets forth the rules governing use of the Design IQ platform and related services (the “Services”) provided by Design IQ, Inc. (“Company”). This Policy constitutes Company’s standard published policy referenced in the SaaS Services Agreement between Company and the customer identified in the applicable Order Form (“Customer”) (the “Agreement”). Capitalized terms not defined in this Policy have the meanings given to them in the Agreement. In the event of any conflict between this Policy and the Agreement, the Agreement shall control.
1.Permitted Use
1.1.Customer and its authorized users may use the Services solely for Customer’s internal business purposes, in accordance with the Agreement and any applicable documentation, and in compliance with all applicable laws and regulations.
2.Prohibited Uses
2.1.Customer will not, and will not permit any user or third party to, directly or indirectly:
- (a)use the Services for any unlawful, fraudulent or harmful purpose;
- (b)upload, store or process any content that Customer does not have the right to use, or that infringes or misappropriates the intellectual property or other rights of any third party;
- (c)upload or transmit any virus, malware or other harmful or disruptive code;
- (d)attempt to gain unauthorized access to the Services, the accounts or data of other customers, or Company’s systems or networks, or probe, scan or test the vulnerability of the Services without Company’s prior written consent;
- (e)circumvent or disable any security, authentication, access control or usage limitation of the Services;
- (f)share account credentials or permit any person other than Customer’s authorized users to access the Services;
- (g)interfere with or disrupt the integrity or performance of the Services, including by placing an unreasonable load on the Services or Company’s infrastructure;
- (h)use automated means to extract data from the Services, except through interfaces Company provides for that purpose; or
- (i)use the Services or any output thereof to build or train a competing product or service.
2.2.Customer will not upload to the Services any data subject to special legal protection, including export-controlled technical data (such as data regulated under the International Traffic in Arms Regulations or the Export Administration Regulations), protected health information or payment card data, unless Company has agreed in writing to accept such data.
3.AI-Assisted Outputs
3.1.The Services use artificial intelligence to assist with document review and quality control. Outputs, including findings, comments and markups, are provided to support Customer’s review process and may contain errors or omissions. Customer is responsible for having qualified personnel review all outputs before relying on them.
3.2.The Services do not constitute professional engineering services, and outputs are not a substitute for the judgment, review or approval of a licensed professional engineer.
4.Account Security
4.1.Customer is responsible for maintaining the confidentiality of its users’ credentials and for all activity under Customer’s account. Customer will promptly notify Company of any suspected unauthorized access to or use of the Services.
5.Reporting
5.1.Suspected violations of this Policy, security concerns or questions regarding this Policy may be directed to Company at lex@designiq.app.
6.Enforcement
6.1.If Company reasonably believes that any use of the Services violates this Policy, Company will notify Customer and work with Customer in good faith to resolve the matter. Company may suspend the affected access or use without prior notice only where reasonably necessary to prevent imminent harm to the Services, Company or other customers, in which case Company will promptly notify Customer and restore access once the matter is resolved.
7.Changes to This Policy
7.1.Company may update this Policy from time to time upon thirty (30) days’ prior written notice to Customer (which may be sent by email). No update will materially reduce Customer’s rights or materially expand Customer’s obligations under the Agreement without Customer’s written consent.
How we protect your data is on our security page.